Mobbing w miejscu pracy a regulacyjna rola strategii wpływu społecznego

Malgorzata Gamian-Wilk, Krzysztof Wilk, Efrat Salton Meyer

Abstrakt


Artykuł stanowi przegląd teoretyczny, dotyczący problematyki mobbinguw miejscu pracy z perspektywy przejawów wpływu społecznego. Porównanonegatywne działania, charakterystyczne dla mobbingu, do procesu manipulacji orazdo taktyk wpływu społecznego, pojawiających się w miejscu pracy. Przedstawionoźródła i czynniki ryzyka rozwoju mobbingu, które mogą ułatwiać lub dawać przyzwoleniena  stosowanie taktyk manipulacji. Wykazano, że  w  procesie mobbingu występują takie strategie wpływu społecznego, jak manipulacja w języku i procesiekomunikacji, ostracyzm czy też plotka. Dyskusji poddano regulacyjną rolę negatywnychsposobów oddziaływania i strategii wpływu dla funkcjonowania i przetrwaniagrupy i organizacji, co przyczyniać się może do utrwalania się rozwoju mobbingu.

Słowa kluczowe


mobbing; bullying; wpływ społeczny; manipulacja; taktyki wpływu

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